Choosing A Video Conferencing Service: Qualities To Look For

Video conferencing is a useful tool for helping teams collaborate, especially as employees get further away. Video conferencing provides a lot more than traditional conferencing, including physical gestures, facial expressions, and screen sharing. You can also hire commercial audio-video services through

What qualities should you look for to share your decision with? Below are some of the main features to consider when choosing a video conferencing service.

1. Internal network support: The first thing you need to do is check if the internal video conferencing solution is supported in your company.

When your company already has the bandwidth to support video traffic on the network, or when you are ready to upgrade to a converged network supporting advanced in-house communications technology solutions that may be right for your business.

2. Easy to set up, easy to start: You want service up and running quickly, and not put off with a long installation.

Some systems may require a piece of hardware called a Multipoint Control Unit (MCU) and it is highly recommended that you avoid this! MCUs are expensive, devices malfunctioning, and obsolete with advances in cloud and browser-based conferencing.

3. Customer Support: Last but not least is the quality of the company's customer service. It's a good idea to contact customer service before you decide to partner with a company so you can get a feel for how they will treat you.

When something goes wrong, you must lead technical support, which is prompt and accurate, and treat you with the seriousness and respect your business deserves.